Frequently asked questions
Shipping Information
Shipping Information
Due to incredibly high demand, my production is currently on backorder — orders placed today will likely enter production in approximately 1 month once I work through my current queue. From there, the full handmade crafting process requires around another month to complete, as each lamp is built entirely by hand with an extreme level of care and detail.
Once completed, shipping takes 4 to 6 business days.
Because of this, the total estimated delivery time is 2 to 3 months. This is not a mass-produced item — it is a carefully crafted handmade piece made for those who value exclusivity and originality. Every lamp that leaves my hands has been poured, cured, and finished with intention, and I think you'll feel that the moment it arrives.
Returns & Guarantees
Returns & Guarantees
Every lamp I make leaves my hands in perfect condition — but I know that's only worth something if I stand behind it when it arrives at yours.
Each lamp comes with a 30-day guarantee from the date of delivery. If your lamp is defective or stops working within that window, I will immediately send you a replacement — no hassle, no back and forth.
If your lamp arrives damaged due to shipping, this is covered under the Shipping Protection option available at checkout. If you added Shipping Protection to your order and your lamp arrives damaged, I will immediately send you a new one at no additional cost.
Please note that damage caused during shipping is only covered if Shipping Protection was selected at the time of purchase. I strongly recommend adding it — these lamps are built with care and I want to make sure yours arrives the way it left my hands.
Quality & Materials
Quality & Materials
Each lamp is crafted from premium crystal-clear polished resin, a hand-painted miniature figure, and a solid natural wood LED base sourced for its grain and character. Every material is chosen with intention — because a piece like this deserves nothing less than the best.
Does it come with a power cord and a bulb?
Does it come with a power cord and a bulb?
Yes! Each lamp arrives ready to use right out of the box, with a power cable and an integrated LED light source included. Since LEDs stay cool to the touch, the resin remains perfectly safe, allowing you to leave the lamp on for as long as you'd like.
Additional Questions
Additional Questions
If you have any questions at all, don't hesitate to reach out — I'm always happy to help. Just click the chat widget in the bottom left corner of the page and send me a message. I personally respond to every single one.